Last Updated: June 3, 2026.

1. OVERVIEW

This Shipping and Delivery Policy explains how orders placed through NEFVEXMART ("we," "us," or "our") are processed, shipped, and delivered.

By placing an order through NEFVEXMART, you agree to the terms outlined in this Shipping and Delivery Policy.

Website: www.nefvexmart.com  

2. ORDER PROCESSING.

Orders are typically processed within 1–3 business days after payment has been successfully verified.

Processing times may vary due to:

• High order volumes.
• Product availability.
• Payment verification requirements.
• Public holidays.
• Unforeseen operational circumstances.

Orders are processed only on business days, excluding weekends and public holidays.

Once an order has been processed, it will be prepared for shipment.

3. SHIPPING DESTINATIONS.

NEFVEXMART may ship to customers in selected countries and regions worldwide.

Shipping availability depends on:

• Destination country.
• Carrier restrictions.
• Customs regulations.
• Product-specific limitations.

If we are unable to ship to your location, you will be notified during checkout or shortly after placing your order.

4. SHIPPING METHODS.

We work with trusted shipping carriers and logistics partners to deliver orders safely and efficiently.

Available shipping methods may include:

Standard Shipping.

Estimated delivery: 5–15 business days.

Expedited Shipping.

Estimated delivery: 3–10 business days.

Express Shipping.

Estimated delivery: 1–7 business days.

Shipping options available for your order will be displayed during checkout.

5. SHIPPING COSTS.

Shipping charges are calculated based on factors including:

• Delivery location.
• Package weight.
• Package dimensions.
• Shipping method selected.
• Carrier rates.

Applicable shipping fees will be clearly displayed during checkout before payment is completed.

Promotional free shipping offers may be available from time to time and are subject to separate terms.

6. ORDER TRACKING.

Once your order has been shipped, you may receive a shipping confirmation email containing:

• Tracking number.
• Carrier information.

• Shipment status updates.

   

Tracking information may take up to 48 hours to become active after shipment.

7. DELIVERY TIMES.

Estimated delivery times are provided for informational purposes only.

Actual delivery times may vary due to:

• Customs inspections.
• Weather conditions.
• Carrier delays.
• High seasonal demand.
• Local delivery disruptions.
• Government restrictions.

Delivery dates are estimates and are not guaranteed unless explicitly stated otherwise.

8. INTERNATIONAL SHIPPING.

For international orders:

Customers may be responsible for:

• Customs duties.
• Import taxes.
• VAT/GST.
• Brokerage fees.

• Other government-imposed charges.

   

These fees are generally not included in product prices or shipping charges unless expressly stated.

Customers are responsible for complying with local import laws and regulations.

Failure to pay required customs charges may result in:

• Delivery delays.
• Package refusal.
• Package destruction by customs authorities.
• Return shipment fees.

NEFVEXMART is not responsible for such charges or consequences.

9. CUSTOMS AND IMPORT DELAYS.

International shipments may be subject to customs review.

Customs clearance procedures can cause delays beyond our control.

NEFVEXMART cannot guarantee delivery schedules affected by customs processing.

10. INCORRECT SHIPPING INFORMATION.

Customers are responsible for providing accurate shipping information.

If incorrect information is provided, including:

• Name.
• Address.
• Postal code.

• Phone number.

   

Delivery may be delayed, returned, or lost.

Additional shipping fees may apply for:

• Address corrections.
• Reshipment requests.

• Returned packages.

   

NEFVEXMART is not responsible for losses resulting from incorrect customer-provided information.

11. LOST, STOLEN, OR DAMAGED PACKAGES.

If your package is lost, stolen, or arrives damaged:

Please contact us as soon as possible with:

• Order number.
• Tracking number.
• Description of the issue.
• Supporting photographs (if applicable).

We will work with the carrier to investigate the issue.

Resolution options may include:

• Replacement shipment.
• Store credit.

• Refund (where appropriate).

   

Approval of claims is subject to carrier investigation and applicable circumstances.

NEFVEXMART is not responsible for packages reported as delivered by the carrier but subsequently lost or stolen from the delivery location, except where required by law.

12. DELIVERY FAILURE.

Orders may be returned to us if:

• Delivery is refused.
• Address is incorrect.
• Customer is unavailable.
• Customs charges are not paid.

If a package is returned:

• Reshipping fees may apply.
• Original shipping fees may be non-refundable.
• Additional handling charges may be deducted from any refund where permitted by law.

13. PARTIAL SHIPMENTS.

In some cases, products within the same order may be shipped separately.

Reasons may include:

• Inventory availability.
• Warehouse locations.
• Product sourcing requirements.

• Package size limitations.

   

Customers will not be charged additional shipping fees for approved split shipments unless otherwise disclosed.

14. SHIPPING RESTRICTIONS.

Certain products may be restricted from shipment to specific regions due to:

• Local regulations.
• Carrier restrictions.
• Import/export requirements.
• Safety regulations.

We reserve the right to cancel orders that cannot legally or practically be shipped.

15. ORDER CANCELLATIONS.

Orders may be cancelled before shipment.

Once an order has been shipped, cancellation is generally no longer possible.

Customers should contact our support team immediately if cancellation is requested.

Approved cancellations will be refunded according to our Refund Policy.

16. FORCE MAJEURE.

NEFVEXMART shall not be liable for shipping or delivery delays caused by circumstances beyond our reasonable control, including:

• Natural disasters.
• Severe weather.
• Strikes.
• Transportation disruptions.
• War.
• Government actions.
• Customs delays.
• Supply chain interruptions.
• Cybersecurity incidents.

17. POLICY CHANGES.

We reserve the right to modify this Shipping and Delivery Policy at any time.

Updated versions will be posted on the Website with a revised "Last Updated" date.

Continued use of the Website after changes are posted constitutes acceptance of the updated policy.

18. CONTACT US.

If you have questions regarding shipping or delivery, please contact us:

NEFVEXMART

Website: www.nefvexmart.com  

Email: info@nefvexmart.com

Business Address: México