Last Updated: June 3, 2026.

1. INTRODUCTION.

Welcome to NEFVEXMART ("Company," "we," "our," or "us").

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit or use https://www.nefvexmart.com (the "website"), purchase products, create an account, communicate with us, or otherwise interact with our services.

We are committed to protecting your privacy and handling your personal information in a transparent and secure manner.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

2. INFORMATION WE COLLECT.

We may collect the following categories of information.

A. Information You Provide Directly.

When you interact with our website, you may provide:

Identity Information.

• Full name.
• Username.
• Date of birth (if required).
• Customer account details.

Contact Information.

• Email address.
• Phone number.
• Billing address.
• Shipping address.

Payment Information.

When you make a purchase, payment information is processed through secure third-party payment processors.

We do not store complete payment card numbers on our servers.

Information may include:

• Payment method type.
• Transaction details.
• Billing information.

Communications.

When you contact us, we may collect:

• Support requests.
• Customer service communications.
• Feedback.
• Survey responses.
• Reviews and testimonials.

B. Information Collected Automatically.

When you visit our website, we may automatically collect:

Device Information.

• IP address.
• Browser type.
• Device type.
• Operating system.

• Language settings.

   

Usage Information.

• Pages visited.
• Time spent on pages.
• Referring URLs.
• Clickstream data.
• Search activity.

• Purchase history.

   

Technical Information.

• Session identifiers.
• Log files.
• Cookies.
• Similar tracking technologies.

C. Information from Third Parties.

We may receive information from:

• Payment processors.
• Shipping providers.
• Analytics providers.
• Advertising partners.
• Social media platforms.
• Fraud prevention services.

3. HOW WE USE YOUR INFORMATION.

We may use your information for the following purposes:

Providing Services.

• Process orders.
• Fulfill purchases.
• Deliver products.
• Manage accounts.
• Process payments.

Customer Support.

• Respond to inquiries.
• Resolve disputes.

• Provide assistance.

   

Website Operations.

• Maintain Website functionality.
• Improve performance.
• Troubleshoot issues.
• Prevent fraud.

Personalization.

• Customize content.
• Remember preferences.
• Improve user experience.

Marketing.

Subject to applicable law, we may use your information to:

• Send promotional emails.
• Provide offers and discounts.
• Inform you about new products.
• Conduct marketing campaigns.

You may unsubscribe at any time.

Analytics.

• Measure Website performance.
• Understand customer behavior.
• Improve products and services.

Legal Compliance.

• Comply with legal obligations.
• Enforce agreements.
• Protect rights and security.

4. LEGAL BASES FOR PROCESSING (GDPR).

Where applicable, we process personal information based on:

Contractual Necessity.

To fulfill orders and provide services.

Legitimate Interests.

To operate, improve, and secure our business.

Consent.

For marketing communications, non-essential cookies, and certain tracking technologies.

Legal Obligations.

To comply with applicable laws and regulations.

5. SHARING OF INFORMATION.

We do not sell personal information in exchange for monetary compensation.

We may share information with:

Service Providers.

Including:

• Payment processors.
• Shipping companies.
• Hosting providers.
• Analytics providers.
• Customer support providers.
• Marketing service providers.

These providers may only use information to perform services on our behalf.

Business Transfers.

In connection with:

• Mergers.
• Acquisitions.
• Asset sales.
• Corporate restructuring.

Legal Requirements.

We may disclose information when required by:

• Law.
• Court order.
• Regulatory authority.
• Government request.

Protection of Rights.

To protect:

• Customers.
• Employees.
• Website security.
• Company rights and property.

6. PAYMENT PROCESSING.

Payments may be processed through trusted third-party providers.

These providers independently collect and process payment information according to their own privacy policies and security standards.

We do not store complete credit card details on our servers unless expressly stated otherwise.

7. COOKIES AND TRACKING TECHNOLOGIES.

We use cookies and similar technologies to:

• Operate the Website.
• Analyze traffic.
• Improve performance.
• Remember preferences.
• Deliver personalized advertising.

For more information, please review our Cookie Policy.

8. DATA RETENTION.

We retain personal information only for as long as necessary to:

• Provide services.
• Complete transactions.
• Resolve disputes.
• Meet legal obligations.
• Enforce agreements.

Retention periods may vary depending on:

• Account status.
• Legal requirements.
• Business needs.

When information is no longer required, we securely delete or anonymize it.

9. DATA SECURITY.

We implement reasonable technical, administrative, and organizational safeguards designed to protect personal information, including:

• SSL/TLS encryption.
• Access controls.
• Secure hosting environments.
• Fraud monitoring.
• Security assessments.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. INTERNATIONAL DATA TRANSFERS.

Your information may be transferred to and processed in countries outside your country of residence.

Where required by law, we implement appropriate safeguards, including:

• Standard Contractual Clauses (SCCs).
• Adequacy decisions.
• Data Processing Agreements.
• Other lawful transfer mechanisms.

11. YOUR PRIVACY RIGHTS.

Depending on your location, you may have rights regarding your personal information.

These rights may include:

Right of Access.

Request a copy of the personal information we hold about you.

Right to Correction.

Request correction of inaccurate information.

Right to Deletion.

Request deletion of your personal information.

Right to Restrict Processing.

Request limitation of certain processing activities.

Right to Data Portability.

Receive your information in a portable format.

Right to Object.

Object to certain forms of processing.

Right to Withdraw Consent.

Withdraw consent at any time where processing is based on consent.

Right to Opt-Out of Targeted Advertising.

Where applicable, opt out of personalized advertising activities.

To exercise your rights, contact us using the information below.

12. CALIFORNIA PRIVACY RIGHTS.

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• Right to know.
• Right to delete.
• Right to correct.
• Right to opt out of sharing for cross-context behavioral advertising.
• Right to limit use of sensitive personal information (where applicable).
• Right against discrimination for exercising privacy rights.

California residents may submit requests using the contact information below.

13. EUROPEAN ECONOMIC AREA AND UNITED KINGDOM RIGHTS.

Individuals located in the EEA, Switzerland, and the United Kingdom may have additional rights under applicable data protection laws.

You also have the right to lodge a complaint with your local supervisory authority if you believe your rights have been violated.

14. THIRD-PARTY LINKS.

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to review the privacy policies of any third-party sites they visit.

15. CHILDREN'S PRIVACY.

Our website is not intended for individuals under the age of 13, or the minimum age required under applicable law.

We do not knowingly collect personal information from children.

If we learn that personal information from a child has been collected without appropriate authorization, we will take reasonable steps to delete it.

Parents or guardians who believe a child has provided personal information may contact us.

16. MARKETING COMMUNICATIONS.

You may receive marketing communications if:

• You subscribe to our newsletter.
• You create an account.
• You make a purchase.

• You consent to receive promotional content.

   

You may opt out at any time by:

• Clicking the unsubscribe link in emails.
• Contacting us directly.

Opting out of marketing communications does not affect transactional communications related to your orders or account.

17. AUTOMATED DECISION-MAKING AND FRAUD PREVENTION.

We may use automated systems to:

• Detect fraudulent transactions.
• Prevent abuse.
• Improve Website security.
• Protect customers and our business.

Such processing is conducted only where permitted by applicable law.

18. CHANGES TO THIS PRIVACY POLICY.

We may update this Privacy Policy from time to time.

Changes become effective upon posting the revised version on this page.

Material changes may be communicated through:

• Website notices.
• Email notifications.
• Other appropriate methods.

Your continued use of the Website after updates constitutes acceptance of the revised Privacy Policy.

19. CONTACT INFORMATION.

If you have questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact us:

info@nefvexmart.com

NEFVEXMART

Website: www.nefvexmart.com  

Email: info@nefvexmart.com

Business Address: México